Frequently asked questions
The questions operations directors ask us most often before getting started.
Do we have to change or install any system?
No. We work with exports from the systems you already use: ERP, WMS, TMS, telematics and spreadsheets. If you later want an automated dashboard, the reports are hosted outside your company and there's nothing to install.
What data do you need?
It depends on the question. For routes, TMS records and proof of delivery; for the warehouse, the WMS and time and attendance; for profitability, billing and accounting as well. In the first call we tell you exactly what to export and in which format.
How much of my team's time does it take?
Very little: one point of contact who knows the operation, preparing the exports and one or two validation meetings. We plan the work so it doesn't disrupt day-to-day operations.
How long does an assessment take?
Usually four to six weeks from the moment we receive the data. It depends on the number of sources and their quality.
How much does it cost?
Every project has a fixed price agreed before we start, based on the scope. No variable costs and no surprises. We can give you an indicative range in the first call.
What about the confidentiality of our data?
We sign a non-disclosure agreement before we receive any data. We use it only for your project, store it on servers in the European Union and delete it when we're done, unless we agree otherwise.
Are we too small for this?
If your operation generates data every day (orders, routes, delivery notes, time records), there's enough to analyze. We mostly work with mid-sized companies that don't have an in-house data team.
Do you use artificial intelligence?
When it adds value. Many findings come from solid data analysis, without complex models. When we use forecasting or AI models, we explain how they work and when not to rely on them.
What happens after the assessment?
It's your call. You can implement the improvements with your own team, ask us for follow-up or a dashboard, or stop there. There's no lock-in.
Do you work outside Spain?
Yes. We work in English, Spanish and Polish, remotely and with on-site visits when the project requires it.
Are you going to sell us software?
No. We don't sell or implement software, and we take no vendor commissions. If you need a new system, we help you choose it independently.
Let's talk about your operation for 15 minutes
No sales pitch and no preparation. You tell us how you work, and we tell you honestly whether we can help.
