Logistics KPI dashboard: one version of the numbers
Operations calculates productivity one way, finance calculates cost another, and sales looks at its own spreadsheet. Every report is built by hand, takes days and nobody fully trusts it. Meetings are spent arguing about the data.
Key question
Why does every department bring different numbers to the meeting?
What we analyze
- Which KPIs are used today, how they're calculated and where they come from.
- Differences in criteria between departments and where they originate.
- Data quality: gaps, duplicates and codes that don't match.
- Which decisions each report supports, and how often.
Decisions it supports
- Agree on a single definition for each KPI.
- Automate the reports that are built by hand today.
- Give each manager the information they need without having to ask for it.
- Catch deviations in time, not at month-end.
Common findings
These are patterns we see often, not guaranteed results. What we find in your operation may be different.
Much of the reporting effort goes into preparing data, not analyzing it.
Differences between departments usually come from different definitions, not from mistakes.
Some KPIs are calculated every month and support no decision at all.
Typical data
ERP, WMS, TMS, each department's spreadsheets and your current reports.
KPIs
- The ones your company uses
- Defined and documented
Related service
Operations dashboard. Your data integrated into reports that update themselves, with one version of the numbers for the whole company.
See the serviceOther use cases
Routes and last mile
Why do deliveries keep failing in the same areas and time windows?
Read the use caseWarehouse productivity
How many people do we really need each day and on each shift?
Read the use caseFleet and trucking
How many miles do we drive empty, and how much time do trucks lose waiting?
Read the use caseCustomer profitability
Which customers and services make us money, and which ones lose it?
Read the use caseLet's talk about your operation for 15 minutes
No sales pitch and no preparation. You tell us how you work, and we tell you honestly whether we can help.
